PRIVACY POLICY

MINOIS PARIS VIETNAM

ARTICLE 1 – GENERAL INFORMATION

Minois Paris Vietnam (represented by Dways Co., Ltd.) is the official importer and distributor of Minois Paris products in Vietnam.

  • Address: 116 Nguyen Van Thu Street, Tan Dinh Ward, District 1, Ho Chi Minh City
  • Tax Code: 0318709013
  • Email: bonjour@minoisparis.vn

We respect and are committed to protecting our customers’ privacy. All personal information collected, stored, and used by us complies with the Vietnam Personal Data Protection Law 2025 and Decree No. 13/2023/NĐ-CP.

 

ARTICLE 2 – PURPOSE OF DATA COLLECTION

Minois Paris Vietnam only collects necessary information for the following purposes:

  • Processing orders, delivery, and customer support;
  • Providing information about products, promotions, or special offers (with your consent);
  • Improving customer experience and service quality;
  • Fulfilling accounting and legal reporting obligations in accordance with Vietnamese law.

 

ARTICLE 3 – SCOPE AND SOURCES OF INFORMATION COLLECTION

We collect information directly from you when:

  • You place an order, create an account, or subscribe to our newsletter;
  • You contact us via email, phone, or forms on our website;
  • You access the Minois Paris Vietnam website (via cookies and interaction measurement tools).

 

ARTICLE 4 – TYPES OF INFORMATION COLLECTED

Depending on the purpose, we may collect:

  • Personal information: full name, phone number, email, delivery address;
  • Transaction information: products purchased, quantities, order value, purchase history;
  • Technical information: IP address, browser type, and access time.

We do not request or store any sensitive data (such as health, religion, or financial details).

 

ARTICLE 5 – SCOPE OF INFORMATION USE

Your information is used internally and in the following cases:

  • To process orders, delivery, and customer care;
  • To send product updates, promotions, or offers (with your prior consent);
  • To provide technical support and after-sales service;
  • To comply with legal obligations required by competent authorities.

Minois Paris Vietnam commits not to sell, share, rent, or disclose your information to any third party without your consent, except as required by law.

 

ARTICLE 6 – PARTIES WITH ACCESS TO DATA

Only authorized personnel of Minois Paris Vietnam are permitted to access personal data.
Certain service providers (e.g., delivery, accounting, hosting) may have limited access to your information strictly within the necessary scope, under binding confidentiality agreements.

 

ARTICLE 7 – RETENTION PERIOD

Personal data will be stored only as long as necessary to fulfill the purposes stated above or until you request its deletion.
When no longer needed, your data will be safely deleted or anonymized in compliance with the law.

 

ARTICLE 8 – YOUR RIGHTS REGARDING PERSONAL DATA

Under the Personal Data Protection Law 2025, you have the right to:

  • Be informed about how your data is collected and processed;
  • Access, correct, delete, or restrict the processing of your personal data;
  • Object to or withdraw consent for marketing purposes;
  • Request data transfer to another system (when legally permitted);
  • File a complaint with the relevant authority in case of disputes or violations.

All requests can be sent to bonjour@minoisparis.vn. We will respond as soon as possible, within 72 working hours as required by law.

 

ARTICLE 9 – DATA SECURITY MEASURES

We apply appropriate technical and organizational measures to ensure the safety of your personal data, including:

  • Encryption during transmission;
  • Restricted internal access;
  • Regular monitoring and backups;
  • Compliance with international data security standards and Decree No. 13/2023/NĐ-CP.

 

ARTICLE 10 – INFORMATION SHARING WITH THIRD PARTIES

In certain cases, we may share data with:

  • Delivery service providers;
  • Hosting or accounting service providers;
  • Competent authorities (upon written request).

All related parties are strictly required to comply with personal data protection regulations.

 

ARTICLE 11 – CONTACT INFORMATION

If you have any questions, feedback, or complaints regarding personal data protection, please contact:
Minois Paris Vietnam – Dways Co., Ltd.

  • Address: 116 Nguyen Van Thu Street, Tan Dinh Ward, District 1, Ho Chi Minh City
  • Email: bonjour@minoisparis.vn
  • Phone: +84 888 823 539

You also have the right to lodge a complaint with the Authority of Information Security – Ministry of Information and Communications, the competent agency for personal data protection in Vietnam.

 

ARTICLE 12 – EFFECTIVENESS AND MODIFICATION

This policy takes effect from October 20, 2025.
Minois Paris Vietnam may update or amend this policy to comply with new legal requirements or to reflect changes in our operations.
Any updates will be announced on our official website www.minoisparis.vn before taking effect.